Contact & support

What can we help you with?

Explore Headline Finder for your newsroom, ask a product question or get help with your account.

See the product

A demonstration for your newsroom.

Walk through a story on your beat, review the supporting records and compare plans for your reporting area.

Before you decide

Ask about the reporting workflow, a source you follow or which geographic plan fits your team.

Existing customers

Use your existing support contact, or email us with your newsroom’s name and a description of the issue.

Help us find the issue

Include what you were trying to do and what happened. A screenshot can help show the problem.

Account access: Your newsroom, account email and the sign-in message you see.
A source or record: The agency, document link and the development you were reviewing.
An assignment or workspace: The page you were using, your browser and the steps that led to the issue.

Please leave passwords and confidential reporting out of your message.